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Petunjuk operasi myob 183/14/2024 Field service software combines many functions into one unified solution. Mobility simplifies many field service processes, like data collection, with features such as: barcode scanners, RFID, NFC, and GPS. Mobility and field service management Role of mobility in field service managementĬompanies have started using mobility to improve communication with the field, increase productivity, streamline work processes, and enhance customer service and loyalty. Integrated mobile enterprise applications.A customer management capability that includes account, selling, technical support and customer portal.To resolve the issues that many of these challenges present, enterprises deploy a FSM solution. Pressure to bolster service-related revenue.Rising cost of fuel, vehicle maintenance, and carrying inventory.3.1 Role of mobility in field service managementįield service management faces many challenges that ultimately dictate the creation and implementation of processes.3 Mobility and field service management.2 Four critical areas of a FSM solution.
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